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5 Dec 11

Olla Condom Ad: Cute & disruptive, but a bit soft

Olla Condoms recently launched a campaign that sends men on Facebook friend requests from their soon-to-be-born babies.  My opinion: It’s a cute campaign idea, but has no legs.

It’s disruptive and might increase consideration of the brand by the individuals that they contacted, but the opportunity for ongoing engagement or amplification is pretty minimal, IMHO. People might share, if they find it humorous, but that will be rather limited, making it just a little better than a banner ad…maybe even worse, when it comes to visibility. 

I’m all for pushing the limits and even violating FB terms in small ways (creating fake profiles is a violation), when it makes sense, but I encourage my team (iCrossing Live Media Studio video) to come up with ideas that not only get a snicker, but also inspire an ongoing relationship and/or conversation. Mashable’s coverage below gives a good overview of the campaign and includes a video. I would take their poll results with a grain of salt, though. It’s Mashable, which means that it’s mostly industry folks patting each other on the back, rather than a true gauge of how consumers feel about it.

That’s my two cents, but I’d be interested to see a case study with results. What do you think?

An advertising campaign from Olla Condoms, which sends Facebook users unsolicited friend requests from their yet-to-be-born sons, has attracted plenty of attention — but is also a violation of Facebook policy.

The promo video (see below) for the “Unexpected Babies” campaign from Brazilian agency Age Isobar details the ad’s concept: Take a male user’s name, create a new profile using that name with “Jr.” tacked on the end, and send a friend request to the unsuspecting user. When he visits his virtual son’s profile, he sees a condom ad from Brazil-based Olla.

Facebook, however, expressly forbids fake profiles. The condom ad campaign appears to violate several policies found under “Registration and Account Security” in Facebook’s Terms. And Facebook’s Help Center even has a section to report fake accounts that “list a fake name” or “don’t represent a real person.”

While fake profiles can sometimes entertain, they more often than not lead to unwanted consequences. For example, earlier this year, one woman unsuccessfully used a fake profile to dig up dirt on her husband — and instead found herself in a fake-murder plot.

What do you think of Olla Condom’s ad campaign? Watch the video below and sound off in our poll.

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21 Nov 11

Google+ Thought Leadership Video Series - Implications for marketers (@iCrossing Real-Time Insights)

At iCrossing, we recently launched a marketing thought leadership series called Real-Time Insights. The first set of videos focuses on the implications of Google Plus and Google Plus Pages for marketers. I look forward to your thoughts.

To see the full playlist, just hit the little TV button to the left of “CC”.

Videos on playlist: 

  • Why CMOs Need to Embrace Google+ Pages Now
  • Is Google+ the Next Facebook for Marketers?
  • How Can Marketers Use Google+ Hangouts?
  • What Does Google+ Mean for Search & Social?

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advertising brand marketing CMO facebook google googleplus iCrossing marketing real-time marketing search social media strategy tech thought video

19 Aug 11

Moronic/Racist Advertising of the Year Award: Nivea Pulls “Re-civilized” Ad Following Social Media Backlash

Wow. Just wow.

The official Nivea statement reads: “After realizing that this ad is misleading, it was immediately withdrawn.” Really? It’s pretty disturbing that no one on the brand team realized that before launching it, much less when it was pitched to them by the moronic agency.

What is it going to take for brands and agencies to understand that there’s a vast difference between irreverent humor and idiotic, offensive, archaic thinking? Categorize this with Groupon’s Super Bowl spots.

A Nivea print ad encouraging African-American men to “re-civilize” themselves, now appearing in September’s issue of Esquire magazine, created a firestorm of tweets, Facebook updates and blog posts accusing the brand of racism.

Nivea took to its Facebook Page Thursday afternoon to issue an apology and thank fans for their concern. Parent company Beiersdorf AG withdrew the ad from future publication.

“Thank you for caring enough to give us your feedback about the recent ‘Re-civilized’ NIVEA FOR MEN ad. This ad was inappropriate and offensive,” Nivea said on Facebook. “It was never our intention to offend anyone, and for this we are deeply sorry. This ad will never be used again. Diversity and equal opportunity are crucial values of our company.”

The ad in question portrays an African-American man tossing out a mask of himself with a beard and afro-style hairdo. It reads, “Look like you give a damn,” and has the phrase “re-civilize yourself” bolded in all capital letters.

Bloggers, Twitter users and Facebook members took issue with the racial implications of the print ad.

“The message couldn’t be clearer: Natural hair on a black man isn’t a style preference or a nod to afrocentrism — it’s straight-up uncivilized,” GOOD Associate Editor Nona Willis Aronowitz wrote.

“Wonder what, if anything, @Rihanna will say about this as the face of #nivea,” fashion writer Septembre Anderson tweeted. Rihanna was chosen as the official spokeswoman for Nivea earlier this year. The caption on Anderson’s Twitpic photo reads, “Adding Nivea to the list of companies that will not be getting my money. Post-racial my ass.”

A separate ad featuring “a clean-shaven white guy getting ready to toss away his scraggly unshaven head and the words, ‘Sin City isn’t an excuse to look like hell,’” seemed to be overlooked in the midst of the social media uprising, according to AdAge.

Nivea parent company Beiersdorf AG shared the following longer statement with CNN:

“We are deeply sorry to anyone who may take offense to this specific local advertisement. After realizing that this ad is misleading, it was immediately withdrawn.

“Diversity and equal opportunity are crucial values of NIVEA: The brand represents diversity, tolerance, and equal opportunity. We value difference. Direct or indirect discrimination must be ruled out in all decisions by, and in all areas of our activities. This applies regardless of gender, age, race, skin color, religion, ideology, sexual orientation, or disability. Nor should cultural, ethnic, or national origin, and political or philosophical conviction be of any significance.”

Images courtesy of AdAge & GOOD

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8 Aug 11

Read Hearst’s interview of me about iCrossing’s Live Media Studio & the need for brands to act more like publishers

August  8, 2011
iCrossing’s Live Media Studio to Turn Brands into Storytellers

@Hearst: What’s your view on the trend of brands acting more like publishers?

Tarah Feinberg: For a long time, we’ve lived in a world where brands engaged in marketing that was very one-way—it was, “This is our message. This is our product. This is what you should believe.” We now live in a world where we have much savvier consumers who have access to a wider range of information. Now CMOs know that they have to be content publishers in order to provide a higher value to their audiences other than information about their products. But the dilemma is that they’re having a really hard time building and managing a publishing operation because they’ve never done it before.

@Hearst: Given today’s digital media landscape, what role does real-time play in crafting content for a brand?

Feinberg: Real-time marketing boils down to understanding the needs of a brand and its audience at any given moment. We might broadcast different content in the morning than in the evening, on a Monday than we do on a Saturday. It’s about making sure that our client’s communications are always as relevant as possible. We can measure how the content is performing and take immediate feedback from the communities, which means that we are constantly improving the experiences on an ongoing basis.

@Hearst: What are clients hoping to achieve?

Feinberg: As a baseline, we know that we’re talking about products or services and selling something. But what brands are now looking to accomplish with the Live Media Studio is to build advocacy around their offerings in the marketplace so that they’re not just talking about themselves—they want the world talking about them. If a brand can compel someone to sing its praises, it’s been proven by research that that person’s social network is more likely to buy that product than if they just hear a message from the brand.

Tarah Feinberg

@Hearst: How will iCrossing’s partnership with Hearst influence the Live Media Studio?

Feinberg: We are very fortunate to be a part of Hearst because it allows us to leverage its state-of-the-art creative resources, including all of the in-house production capabilities and a network of freelance writers. Hearst has some amazing thought leaders in so many different categories, including fashion, automotive, and finance, which overlap with our client roster. When working with a publication, we can use archived content or co-create it with our clients.

iCrossing is disproportionately competitive compared to other agencies because of our partnership with Hearst. Virtually no one else in this space has the amazing mix of incredible content creation, editorial capabilities and marketing acumen. All of these aspects that Hearst specializes in have amplified our studio operations.

@Hearst: Tell me about your role as senior director of the Live Media Studio.

Feinberg: My outward-facing role is to convey the vision and the offerings that we are bringing to other departments at iCrossing, to Hearst properties, and to our clients so there’s a unified voice about the Live Media Studio. The other part of my role is to offer operational guidance, drive the creative product and help the studio continue to evolve its mission and value of content and communities.

@Hearst: What does the addition of the Live Media Studio suggest about iCrossing’s future?

Feinberg: It’s a natural evolution for the agency. The Live Media Studio shows how iCrossing has always been at the forefront of digital marketing. When the company was founded, we were really ahead of the curve for search—we were doing search marketing before Google was “Google.” We innovated in that area, but since then the digital space has progressed to more than that. And while our search and paid media offerings are still very strong, we’ve identified that the future of marketing is about using real-time and rich content that is rooted in a brand.
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Watch a video of iCrossing leaders talking about the significance of their Live Media Studio.

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advertising brand marketing Hearst iCrossing innovation Live Media Studio publishing real-time marketing social media strategy thought

1 Jul 11

My Thoughts on Comcast’s Decision to Shut the NBCU Digital Studio, as an alum of the group

It’s a sad, but unsurprising day: Comcast has decided to kill the group that I helped to launch back in 2005, the NBCU Digital Studio (http://bit.ly/lbAMaC). This was an innovative, forward-looking vision, initiated as MySpace was being bought by NewsCorp and YouTube by Google; a time that, I would argue, was the beginning of mainstream digital content. When I was there, the group was filled with immensely talented folks, from video, design and interactive, and I can say that we created some really game-changing work…that rarely saw the light of day. The tragedy, and the reason I left, was that the NBCU brass didn’t buy into the vision that they had approved and funded. The bureaucracy moved too slowly and various execs didn’t want to rock the boat, as they were comfortable with the ancient model. I’m not surprised that the support didn’t increase over the years, leading to this ultimate demise.

Since I left, several of my former colleagues, such as Ryan Noggle, have continued to produce great video series, all for brands, nonetheless. However, these projects were few and far between, as they only greenlit projects that were fully sold through to brands, who would underwrite the production and an interactive experience around the series. This makes sense, from a business standpoint, but I assume that their hands were tied by the restrictions of network television advertising – an old-school approach to the pairing of brands and content – and were, largely not supported by the rest of the network. Once in a while, a digital series would receive an on-air mention or be featured on NBC.com, but largely, these initiatives seemed to be treated as isolated digital brand campaigns, disconnected from the NBC Entertainment entity. I am sure that the pitches heavily played on the sexiness of making a show with NBC, but as a consumer, I believe that they weren’t given the prominence or context they needed to truly succeed. To me, this means that the Digital Studio was essentially a creative digital agency, yet it was being run by entertainment professionals, not advertising professionals. That’s not all bad (heck, I started out as an entertainment guy), but to succeed in our business, an organization needs leaders and team members with deep expertise and understanding of the advertising business and the way that marketers think, along with the talented storytellers and entertainment pros. Even more importantly, it needs real, long-term commitment from the company’s executives, which comes from an understanding that this is still an emerging business; one that requires time, innovation and experimentation to develop a profitable business unit.

When Comcast acquired NBC Universal, I’m sure they had to take a hard look at every department, analyzing it for its profitability and value. Even more than that, I’m sure the NBCU execs had to think about which initiatives they were willing to fight for, an even bigger risk than normal in the face of such a massive acquisition. I’m not surprised that they didn’t fight for the Digital Studio; they never did. Honestly, I’m surprised that it lasted this long.

Fortunately, there are other companies that are fully committed to this mission and to finding that appropriate balance between content and marketing. There’s one in particular that I’ll be speaking about very soon. Stay tuned.

What do you think about this decision? What do you think killed the promise of the NBCU Digital Studio? I’d love to hear your thoughts in the comments.

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30 Jun 11

Creative Process of Digital - DigitalFlash NYC panel, including me [VIDEO]

Back in April, DigitalFlash NYC asked me to participate in their monthly panel series and exclusive networking events. I was honored to share my perspectives on the creative process of digital media, drawing from my experiences as a filmmaker and producer, founding member of the NBCU Digital Studio leading creative development, creative director at various advertising and marketing agencies, and digital strategist (read my full story here). It was a lively conversation, covering both the vast innovation that is happening in video, design and interactivity across digital platforms, as well as the formidable challenges that we face, both from business and technical perspectives.

The video quality is not spectacular, but it’s valuable content, so I thought it was worth sharing. I’d love to hear your thoughts in the comments.

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1 Apr 11

Lipton Brisk Brand Manager Discusses Instagram Partnership [VIDEO]

Love having clients that truly value digital and are willing to explore and play with new technologies, apps and platforms when it’s relevant to their goals. We (Real Branding) didn’t put together the Instagram/Brisk partnership that Jamal Henderson discusses below, but we played a big part in building PepsiCo’s first Foursquare campaign last year (more here). Check out Brisk’s Facebook page (http://www.facebook.com/brisk) to see how well Brisk is engaging their audience. 

We’re also currently helping Lipton Iced Tea to integrate some pretty innovative digital tactics and techniques for consumer engagement. Check out their Facebook page (http://on.fb.me/LIT100natural), which has attracted more than 60,000 likes in the last month, since we launched it! 

Enjoy!

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10 Feb 11
31 Jan 11

Check out this Brisk/Instagram campaign for SXSW - your photo on a can

Disclosure: Brisk is one of our (Real Branding) clients. I would post this anyway, because it’s cool. I don’t know about you, but I want my photo on a can at SXSW.

Brisk-and-instagram-present
Brisk Pics for SXSW

Brisk and Instagram have teamed up to bring 4,000 limited edition cans to South by Southwest 2011

All-thats-missing
Rules
Brisk-can

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13 Jan 11

Geek out with this amazing Infographic: 19 rings of the Apps & Services in the Twitterverse /via @adenhepburn


There are tonnes of apps, widgets and services out there that connect with twitter to do almost anything you desire. The catch is, with thousands of them out there, and every second one being called twitxxxx or tweetxxxx, it’s both challenging to remember what the good ones are, or find the ones that actually do something you need. So, as always, Brian Solis teamed up with Jess3 to create a stunning infographic called “The Twitterverse” categorising all the biggest twitter based apps and services. Enjoy! (click for a hi-res image)

The Twitterverse Infographic breaks the twitter universe into the following 19 orbiting rings:

Ring 1: Branding

Ring 2: Geographics

Ring 3: Interest Graph

Ring 4: Dashboard

Ring 5: Event Management

Ring 6: Live Streaming

Ring 7: Geo Location

Ring 8: Relationships

Ring 9: Marketing and Advertising

Ring 10: Rich Media Ring 11: Communication Management

Ring 12: Research and Analysis Ring 13: Stream Management

Ring 14: Mobile Applications Ring 15: Trends Ring 16: Social CRM

Ring 17: Influence and Resonance

Ring 18: Twitter Search

Ring 19: Causation

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